Managed IT Services for the Legal Industry

Modernize Your Approach to Legal Services With Clare Computer Solutions Managed IT Services

In the fast-paced world of law, technology plays a pivotal role in ensuring that legal organizations operate efficiently and securely. However, several challenges, especially for small and large law firms, can hinder the seamless adoption of advanced technology solutions. By recognizing these challenges and adapting to stay ahead of the technological curve, your firm can secure its data, streamline operations, and ultimately thrive in the ever-evolving legal landscape.

Who We Serve

We provide technology support for small law firms, large firms, and those with a specialized focus in:

  • Transactional
  • Litigation
  • Criminal Defense
  • Corporate Law
  • Family Law
  • Personal Injury
  • Real Estate
  • Immigration
  • Environmental
  • Intellectual Property

Meeting IT Challenges in the Legal Industry

Different types of law firms face distinct challenges when trying to stay current with technology.

Small Law Firms

Small law firms often have limited budgets for IT infrastructure and support, making investing in advanced technology solutions difficult. Limited resources prevent small law firms from implementing the robust security measures they need to protect sensitive client data from cyber threats.

Large Law Firms

Large firms are attractive targets for cybercriminals due to the vast amount of sensitive data they handle. Protecting against data breaches and cyberattacks is a constant challenge in Big Law. Large law firms also need collaboration tools to facilitate seamless communication and productive interaction between lawyers and staff across different offices and time zones.

Specialized Firms

Transactional Firms
Secure Document Management is needed to safely manage and share highly sensitive transactional documents with clients and other parties involved in transactions. Transactional firms need to ensure that IT systems comply with industry regulations and standards, especially when dealing with international transactions.

Litigation Firms
To effectively conduct litigation, firms need e-discovery technology capable of analyzing and analyzing massive volumes of electronic data efficiently during the discovery process, ensuring its admissibility in court. Litigation firms need to provide secure online portals for clients to access case-related documents and communicate with their legal teams.

Criminal Defense Firms
Criminal defense firms need to preserve client confidentiality by implementing secure communication channels that uphold attorney-client privilege and confidentiality, even in digital communications. Using evidence management, technology empowers law firms to handle digital evidence effectively and securely, ensuring its integrity for legal proceedings.

Corporate Law Firms
Corporate law firms must advise their clients on data privacy laws and ensure the firm’s own compliance, particularly when handling international corporate matters.

Family, Personal Injury, Real Estate, Immigration, and Environmental Law Firms
Many types of specialty law practices need data protection for their clients that ensures client data, including sensitive personal and financial information, is protected from breaches or unauthorized access.

Intellectual Property Law Firms
Intellectual property law firms must protect their clients’ IP assets by implementing robust cybersecurity measures to prevent theft or unauthorized access.

Time for a Change?

Recognizing the signs that your law organization is ready for a change is essential to stay competitive, secure, and client-focused. Here are six key indications that your law organization is ready for a transformative shift:

1) Limited Budget for IT Infrastructure

Small law firms often grapple with tight budgets, making it difficult to invest in advanced technology solutions. If your firm finds itself restricted by financial constraints, it might be time for a change. Investing in managed IT services can provide cost-effective solutions, allowing your organization to leverage cutting-edge technology without breaking the bank.

2) Data Privacy, Security & Protection Concerns

Ensuring the security of client data is paramount for any law firm, regardless of its size. With the increasing sophistication of cyber threats, safeguarding sensitive information has become a critical challenge. If your firm lacks the resources needed to take robust cybersecurity measures, it’s a clear indication that you need a change. Managed IT services specialize in data protection, offering state-of-the-art security protocols to keep your client data safe from cybercriminals.

3) Challenges in Secure Document Management

Transactional law firms frequently deal with highly sensitive documents that require secure management and sharing. If your organization struggles with securely handling transactional documents, it’s a sign that you need to reevaluate your document management systems. Implementing secure document management solutions, possibly through managed IT services, can enhance confidentiality and streamline document sharing processes.

4) Efficient E-Discovery Process Is Lacking

For litigation-focused firms, managing and analyzing vast volumes of electronic data during the discovery process is a daunting task. If your firm faces challenges in efficiently handling e-discovery, it’s time for a change. Advanced e-discovery tools and expert IT support can significantly enhance your firm’s ability to manage electronic data, ensuring its admissibility in court and giving your legal team a competitive edge.

5) Cybersecurity & Compliance Concerns

Large law firms, being lucrative targets for cybercriminals, often grapple with cybersecurity and compliance challenges. If your organization is constantly under the threat of data breaches and struggling to meet compliance standards, it’s a clear sign that change is necessary. Partnering with specialized managed IT services can fortify your cybersecurity defenses, ensuring robust protection against cyber threats and helping your firm maintain regulatory compliance.

6) Need for Seamless Collaboration Across Offices

In the realm of large law firms, facilitating seamless communication and collaboration among lawyers and staff across different offices and time zones is vital. If your firm faces challenges in fostering efficient collaboration, it’s a strong indicator that a change is overdue. Modern collaboration tools and platforms provided by managed IT services can bridge the gaps, fostering real-time communication and collaboration, thereby enhancing the overall productivity of your legal team.

Benefits of Managed IT for Law Firms

Embracing change through managed IT services can empower your law organization to overcome challenges, enhance efficiency, and provide superior legal services to clients. The benefits of Managed IT services for law include:

Cost-Efficiency

Managed IT services typically operate on a fixed, predictable monthly fee, allowing firms to budget effectively without unexpected expenses.

Reduced Infrastructure Costs

Outsourcing IT services eliminates the need for investing in expensive hardware and software, saving significant upfront costs.

Expertise and Access to Skilled Professionals

Managed IT service providers have skilled professionals on staff with expertise in various technologies, ensuring that legal firms have access to a diverse skill set without the expense of hiring an in-house IT team.

Proactive Support

Managed service providers offer proactive monitoring and maintenance to identify and address IT issues before they escalate, thus minimizing downtime.

Enhanced Security and Data Protection

Managed IT services include robust cybersecurity measures, including firewalls, encryption, and regular security audits, safeguarding sensitive client and case data from cyber threats.

Compliance Assistance

Managed service providers are knowledgeable about industry-specific regulations (such as GDPR or HIPAA) and can assist legal firms in maintaining compliance with these standards.

Increased Efficiency and Productivity

Managed IT support provides round-the-clock assistance, ensuring that technical issues can be addressed promptly, even outside regular office hours.

Remote Monitoring and Management

IT systems are monitored remotely, enabling quick responses to any disruptions and ensuring that the firm’s operations run smoothly.

Efficient Collaboration

Managed services facilitate efficient communication and collaboration tools, allowing lawyers and staff to work together seamlessly, regardless of their location.

Scalability and Flexibility

Managed IT services can easily scale up or down according to the firm’s needs, accommodating growth or contraction without the hassle of changing IT infrastructure.

Adaptability

As technology evolves, managed IT service providers update systems and software, ensuring legal firms are always equipped with the latest tools and features.

Focus on Core Activities

Outsourcing IT tasks allows legal professionals to focus on their core activities, such as client interactions, legal research, and case preparation, to improve overall productivity.

Strategic Planning

Managed IT service providers can assist legal firms in strategic IT planning, aligning technology with the firm’s goals and objectives.

Disaster Recovery and Business Continuity

Managed IT services include regular data backups and disaster recovery plans, ensuring that critical data is protected and can be quickly restored for minimal downtime after unexpected events, such as system failures or data loss, for continuous operation and client service.

Solutions for the Legal Industry

We offer NetCentral Manage for law organizations.

NetCentral Basics:

Offers essential managed IT support skills for businesses, coupled with fundamental security measures, ensuring confidence in navigating today’s digital landscape.

  • Unlimited Remote IT Support (8:00AM to 5:00PM M-F)
  • Technical Account Management
  • Multi-Factor Authentication for O365
  • Security Patches and Updates – Systems
  • ConnectWise Automate: RMM, device scripting, Patching & More
  • ConnectWise CRM: Ticket/Asset Management
  • ConnectWise Control
  • Employee Support Portal & Self-Support
  • IT Glue: Knowledge Base

NetCentral Manage Essentials:

Enables co-managed IT support, empowering users with essential tools for efficient system management and fostering collaboration between in-house and external teams to ensure seamless operations and robust security.

  • 24/7 monitoring and alerting of critical business systems
  • Proactive endpoint patch management
  • Proactive server-critical OS updates & patch management
  • Managed data backups and cloud replication
  • Quarterly business reviews
  • Managed multi-factor authentication
  • Cybersecurity user awareness training
  • Advanced threat protection for email
  • Web content filtration
  • Comprehensive endpoint detection and response tools

NetCentral Manage Complete:

Offers comprehensive IT management solutions, providing users with tools for efficient system oversight, seamless operations, and robust security measures.

  • Virtual CIO (vCIO) services
  • Weekly check-ins
  • Project oversight and management
  • Annual technology roadmap meetings and budgeting
  • Semi-annual security assessments
  • Best practice alignment
  • Solution analysis and recommendations
  • Unlimited remote desktop support, M-F, 8am-5pm
  • On-site desktop support when required, M-F, 8am-5pm
  • Systems and network administration and remediation

Why Law Firms Should Partner With Clare Computer

As an IT service provider, Clare Computer specializes in technology. We have experts who are knowledgeable about the latest trends, security protocols, and efficient IT solutions. This expertise can significantly benefit law firms that might not have in-house IT specialists.

Cost-Efficiency

Outsourcing IT services can often be more cost-effective than hiring and training in-house staff. We offer scalable services, meaning you can pay for what you need when you need it.

Focus on Core Business

Law firms can focus on their core activities, such as legal research, client interactions, and case management, while the IT partner takes care of the technical aspects. This specialization can improve overall productivity.

Security

IT service providers are up-to-date with the latest cybersecurity threats and best practices. They can ensure that a law firm’s sensitive data is protected, which is crucial given the highly sensitive nature of legal information.

Compliance

Law firms, like many other businesses, are subject to various regulations regarding data handling and privacy. IT service providers can ensure that the firm’s IT infrastructure complies with all relevant laws and regulations.

Scalability

As law firms grow, their IT needs grow too. Managed IT service providers can scale their services to match the growing demands of the firm, ensuring a seamless transition during expansion.

24/7 Support

Many IT service providers offer round-the-clock support, ensuring that any technical issues are resolved promptly and minimizing downtime for law firms.

Does Your Law Firm Need Managed IT Services?

Take a deeper dive into how to determine if you are working for a law office that needs to partner with a managed service provider. Read our blog “6 Key Signs Your Law Firm is Ready for a Change in IT Management.”