Managed IT Services for the Finance Industry

Take a Secure and Compliant Approach to Finance With Clare Computer Solutions Managed IT Services

Addressing the technology challenges the finance industry faces requires a combination of robust cybersecurity practices, compliance expertise, strategic planning, investment in advanced technologies, and a proactive approach to emerging threats. Financial institutions must continuously adapt their IT strategies to stay ahead in an increasingly digital and interconnected financial ecosystem.

Who We Serve

We provide IT support for a variety of financial services companies, including:

  • Accounting
  • Auditing
  • Credit Unions
  • Financial Accounting
  • Financial Management Firms
  • Forensic Accounting
  • Insurance Companies
  • Pension Funds
  • Private Equity
  • Venture Capital

Meeting IT Challenges in the Finance Industry

Every type of financial firm faces several IT challenges specific to their industry. Here are some of the top IT challenges these financial institutions often encounter:

Data Security and Privacy

Financial institutions handle vast amounts of sensitive customer data, making them prime targets for cyberattacks. Protecting this data from breaches and ensuring compliance with regulations, such as GDPR and CCPA, is paramount.

Cybersecurity Threats

Financial firms are susceptible to various cyber threats, including phishing attacks, ransomware, and DDoS attacks. Cybercriminals aim to exploit vulnerabilities for financial gain, making robust cybersecurity measures essential.

Regulatory Compliance

Financial institutions must comply with a plethora of complex regulations, such as the Sarbanes-Oxley Act, Dodd-Frank Act, and Payment Card Industry Data Security Standard (PCI DSS). Adhering to these regulations while implementing new technologies is challenging.

Technological Modernization

Many financial firms operate on outdated legacy systems, which can hinder their ability to innovate and integrate new technologies. Upgrading these systems without disrupting operations is a significant challenge.

Digital Transformation

Customers demand seamless digital experiences, including mobile banking and online insurance claims. To meet customer expectations, financial firms need to invest in user-friendly interfaces and mobile apps while ensuring security.

Fraud Prevention

Detecting and preventing sophisticated fraud schemes, both internal and external, requires advanced analytics and AI-driven solutions to stay one step ahead of fraudsters.

Risk Management

Financial firms must manage risks associated with market volatility, economic fluctuations, and geopolitical events. Predictive analytics and risk management tools are crucial in this context.

Collaboration and Communication

The rise of remote work necessitates secure collaboration tools and communication platforms. Ensuring data security while enabling seamless remote collaboration is an ongoing challenge.

Business Continuity and Disaster Recovery

To promote resilience, financial firms must develop robust disaster recovery and business continuity plans to ensure continuous operations in the event of natural disasters, cyber incidents, or other disruptions.

Compliance in Forensic Accounting and Auditing

Maintaining the integrity and authenticity of financial data during forensic accounting and auditing processes ensures accurate reporting while complying with legal and regulatory standards.

Vendor Management and Third-Party Risk

Many financial firms rely on third-party vendors for various services. Managing vendor relationships and ensuring these vendors meet security and compliance standards pose challenges.

Blockchain and Cryptocurrencies

For firms venturing into blockchain technology and cryptocurrencies, integrating these technologies securely and understanding the regulatory landscape is complex.

Time for a Change?

In the dynamic realm of finance and accounting, staying ahead of the game is paramount. Financial entities manage an abundance of sensitive data and confront continual cyber threats, all while maneuvering intricate regulations and coping with outdated legacy systems. Identifying the cues that signal your financial and accounting organization’s readiness for transformation can illuminate the path toward a future characterized by enhanced security, streamlined efficiency, and groundbreaking innovation. Here, we pinpoint six pivotal markers that indicate your organization is poised for a significant evolution:

1) Sensitive Data Vulnerability

If safeguarding sensitive customer data keeps you up at night, it’s a clear sign that change is imperative. Financial institutions are prime targets for cyberattacks, necessitating robust cybersecurity measures. Investing in advanced data protection and encryption technologies ensures that your clients’ data remains secure and compliant with stringent regulations, such as GDPR and CCPA.

2) Persistent Cyber Threats

A rising tide of cyber threats, which includes phishing attacks, ransomware, and DDoS attacks, indicates the need for heightened cybersecurity. Cybercriminals exploit vulnerabilities for financial gain, making cybersecurity paramount. Embracing proactive cybersecurity measures and employee training can shield your organization against these evolving threats.

3) Navigating Complex Regulations

Compliance with regulations, such as Sarbanes-Oxley Act, Dodd-Frank Act, and PCI DSS, is a constant challenge. Adhering to these regulations while integrating new technologies requires expertise. Seeking assistance from compliance experts ensures your organization stays on the right side of the law while adopting innovative solutions.

4) Legacy System Hindrance

Operating on outdated legacy systems stifles innovation and integration efforts. Upgrading these systems is essential for future-proofing your organization. Despite the challenges, transitioning to modern, agile systems enhances operational efficiency and provides a foundation for seamless technology integration.

5) Market Volatility and Risk Management

Navigating market volatility, economic fluctuations, and geopolitical events requires predictive analytics and robust risk management tools. If your organization struggles to manage these risks, it’s a sign that you need innovative solutions. Implementing advanced predictive analytics tools empowers you to anticipate market changes and make informed decisions.

6) Resilience and Remote Work Challenges

The rise of remote work brings forth challenges in secure collaboration and data integrity. Ensuring seamless remote collaboration while maintaining data security is an ongoing challenge. Developing resilient disaster recovery and business continuity plans promotes continuous operations, even in the face of natural disasters or cyber incidents, bolstering your organization’s overall resilience.

Benefits of Managed IT for Financial Institutions

Investing in cutting-edge cybersecurity, compliance mastery, modernization, predictive analytics, and rock-solid disaster recovery plans through managed IT services is your finance organization’s path to unparalleled growth and resilience. The benefits of Managed IT services for finance include:

Enhanced Data Security

Managed IT services employ encryption techniques to secure sensitive financial data, protecting it from unauthorized access or breaches.

Strategic Planning

Managed IT service providers offer strategic planning, aligning technology with the business goals of financial firms and ensuring IT investments contribute to overall growth and efficiency.

Regular Security Updates

Continuous monitoring and timely updates help in identifying and patching security vulnerabilities, ensuring you have a robust defense against cyber threats.

Technology Consultation

Financial and accounting companies gain access to expert advice on technology adoption, helping them make informed decisions for IT infrastructure and software.

Regulatory Compliance

Managed IT service providers are well-versed in industry-specific regulations, such as Sarbanes-Oxley Act, Dodd-Frank Act, and PCI DSS, and assist financial firms in adhering to these standards to avoid legal complications and penalties.

Focus on Core Competencies

By outsourcing IT management, financial and accounting professionals can focus on their core competencies, such as financial analysis, accounting, and client relations, leading to increased productivity and client satisfaction.

24/7 Monitoring and Support

Managed IT services offer 24/7 monitoring of IT infrastructure to detect and address potential issues before they escalate, minimizing downtime and disruptions.

Cost Efficiency

Managed IT services operate on predictable monthly costs, eliminating surprise expenses and helping financial firms budget effectively. Outsourcing IT tasks reduces labor costs associated with hiring, training, and maintaining an in-house IT team.

Prompt Support

Immediate access to IT support ensures quick resolution of technical problems, maintaining uninterrupted operations that is critical for financial and accounting firms.

Enhanced Cybersecurity

Managed IT services deploy advanced cybersecurity solutions, including firewalls, intrusion detection systems, and antivirus software, safeguarding financial and accounting data from cyber threats. Managed IT providers often conduct cybersecurity training for employees, raising awareness about potential threats and best practices for data security.

Scalability and Flexibility

Managed IT services can scale resources according to business needs, accommodating growth and adapting to technological advancements using the latest software and hardware solutions without the hassle of managing additional infrastructure or making upfront investments.

Vendor Management

Managed IT services manage relationships with technology vendors, giving financial and accounting companies access to reliable software and hardware solutions, often at discounted rates.

Disaster Recovery and Business Continuity

Managed IT services provide regular data backups and disaster recovery plans, ensuring financial data is safe, secure, and recoverable in the event of data loss or a cyber incident.

Solutions for the Finance Industry

We offer NetCentral Manage for banks and financial services firms.

NetCentral Basics:

Offers essential managed IT support skills for businesses, coupled with fundamental security measures, ensuring confidence in navigating today’s digital landscape.

  • Unlimited Remote IT Support (8:00AM to 5:00PM M-F)
  • Technical Account Management
  • Multi-Factor Authentication for O365
  • Security Patches and Updates – Systems
  • ConnectWise Automate: RMM, device scripting, Patching & More
  • ConnectWise CRM: Ticket/Asset Management
  • ConnectWise Control
  • Employee Support Portal & Self-Support
  • IT Glue: Knowledge Base

NetCentral Manage Essentials:

Enables co-managed IT support, empowering users with essential tools for efficient system management and fostering collaboration between in-house and external teams to ensure seamless operations and robust security.

  • 24/7 monitoring and alerting of critical business systems
  • Proactive endpoint patch management
  • Proactive server-critical OS updates & patch management
  • Managed data backups and cloud replication
  • Quarterly business reviews
  • Managed multi-factor authentication
  • Cybersecurity user awareness training
  • Advanced threat protection for email
  • Web content filtration
  • Comprehensive endpoint detection and response tools

NetCentral Manage Complete:

Offers comprehensive IT management solutions, providing users with tools for efficient system oversight, seamless operations, and robust security measures.

  • Virtual CIO (vCIO) services
  • Weekly check-ins
  • Project oversight and management
  • Annual technology roadmap meetings and budgeting
  • Semi-annual security assessments
  • Best practice alignment
  • Solution analysis and recommendations
  • Unlimited remote desktop support, M-F, 8am-5pm
  • On-site desktop support when required, M-F, 8am-5pm
  • Systems and network administration and remediation

Why Banks and Financial Services Companies Should Partner With Clare Computer

With Clare Computer by your side, you’re not just getting IT services; you’re gaining a partner dedicated to your firm’s success and growth. Let’s navigate the digital landscape together and elevate your financial and accounting operations to unprecedented heights. By partnering with us today, you can witness the transformation firsthand.

Compliance Assurance

We understand the intricate web of financial regulations and compliance standards. Partnering with us guarantees that your firm adheres to all necessary regulations, safeguarding your organization from legal complications.

Top-Notch Security

Financial and accounting firms handle sensitive client data. Our managed services prioritize robust cybersecurity, employing cutting-edge encryption and security protocols to protect your data from breaches and cyber threats.

Continuous Operations

Financial firms can’t afford downtime. We provide comprehensive disaster recovery plans, guaranteeing that your operations continue seamlessly even in the face of unexpected events and safeguarding your reputation and client trust.

Adaptability

Our services are scalable, allowing your firm to expand or streamline operations without worrying about IT constraints. We adjust our solutions to match your firm’s growth trajectory.

24/7 Monitoring

Our team offers round-the-clock monitoring and support that identifies and addresses potential issues before they escalate. Proactive measures guarantee minimal disruptions and smooth operations.

Innovation Integration

We keep your finance firm ahead in the tech race. By partnering with us, you gain access to the latest technologies and tools, ensuring your firm remains competitive and innovative.

Efficiency Boost

By outsourcing IT management, your team can concentrate on core financial and accounting tasks. This focus enhances productivity and client service, driving business growth.

Predictable Budget

Managed services operate on predictable budgets. No surprises, no sudden IT expenses – just smooth operations and financial planning.

Industry Experience

Our extensive experience in the financial and accounting vertical speaks for itself. We’ve successfully empowered numerous firms, helping them thrive amidst technological challenges.

Does Your Financial Institution Need Managed IT Services?

Take a deeper dive into how to determine if you are working for a bank or financial services company that needs the support of a managed service provider. Read our blog “Optimizing the Financial Sector: A Guide to IT Service Providers.”