Managed IT Services for the Property Management Industry

Clare Computer Solutions Customizes IT Services for Property Management

Property management companies need modern technology and services to help them streamline business processes, protect tenant information, and work with stakeholders. At Clare Computer Solutions, we understand how to help property management companies overcome the challenges they face. Our experience working with companies in property management means we can customize IT solutions that empower your company to be more productive and create exceptional residential and commercial property experiences for your customers.

Who We Serve

We provide technology support for many types of property management companies.

  • Residential Property Management Companies
  • Commercial Property Management Companies
  • Condominium and Homeowners Association (HOA) Management Companies
  • Hospitality Property Management Companies
  • Real Estate Investment Trusts (REITs)
  • Asset Management Companies
  • Facilities Management Companies

Meeting Property Management IT Challenges

Addressing the unique challenges property management companies face requires a strategic approach to IT investment that focuses on modernizing infrastructure, enhancing cybersecurity, improving integration, and leveraging emerging technologies to drive efficiency, transparency, and innovation in property management operations.

Legacy Systems

Many property management organizations still rely on outdated legacy systems that lack integration capabilities and hinder productivity. Migrating from these systems to modern IT infrastructure can be complex and costly.

Emerging Technologies

Keeping pace with emerging technologies, such as artificial intelligence, machine learning, IoT, and predictive analytics, presents both opportunities and challenges for property management organizations. Adopting and integrating these technologies effectively while managing risks and ensuring compatibility with existing systems is a challenge.

Integration Complexity

Property management involves various processes and stakeholders, including property owners, tenants, maintenance teams, and vendors. Integrating disparate systems and applications to streamline workflows and facilitate communication among stakeholders can be challenging.

Data Security

Property management organizations handle sensitive tenant information, financial data, and property records, making them prime targets for cyberattacks and data breaches. Ensuring robust data security measures to protect against unauthorized access and data theft is a significant challenge.

Regulatory Compliance

Property management organizations must comply with various regulations and standards related to tenant rights, fair housing, data privacy, and financial reporting. Ensuring compliance with these regulations and maintaining accurate records can be complex and time-consuming.

Supply Chain Complexity

Property management organizations often work with multiple suppliers, contractors, and vendors to maintain and repair properties. Managing the complexity of the supply chain, including scheduling, inventory management, and vendor coordination, can be challenging without robust IT systems in place.

Scalability

As property management organizations grow and expand their portfolios, their IT needs evolve as well. Scaling IT infrastructure and applications while maintaining performance and reliability is a constant challenge that requires careful planning and investment.

Customer Expectations

Tenants and property owners increasingly expect seamless digital experiences, including online rent payments, maintenance requests, and lease agreements. Meeting these expectations requires advanced IT capabilities, including user-friendly portals and mobile apps, which can be challenging to implement and maintain.

Time for a Change?

Managing properties can be a wild ride. To survive, property management companies need to stay on the cutting edge of technology. With the tech landscape evolving at a rapid pace, your company needs to assess your IT strategy to determine if your Managed Services Provider (MSP) is holding you back. Here are six signs that it’s time to make a move and look for an MSP that’s up to the job:

1) Tech Stagnation Syndrome

Do you feel like your property management company is behind the times? If your current MSP is providing you with outdated technology, it may be time to look elsewhere. Your property management organization needs to adopt modern technology solutions that are customized for your needs, from current cybersecurity tools to the latest property management software.

2) Downtime Drama

Is your property management company experiencing frequent or lengthy outages? Your MSP should be ensuring business continuity and availability. Try looking for an MSP that designs disaster recovery plans and responds to outages with lightning speed.

3) Security Shivers

In today’s cybersecurity landscape, your property management company needs robust data security. If your current MSP leaves gaps in your security strategy, you need to make a move. Your property management organization deserves to work with an MSP that takes a proactive approach to protecting sensitive tenant information.

4) Scaling Struggles

As your property management empire grows, your IT should expand with it. If your current MSP doesn’t provide technology that scales with your company’s growth, it’s time to look for a new partner that does. Your MSP should offer flexible solutions that scale with your property portfolio.

5) Customer Support Calamities

Has communication with your MSP broken down? If you’ve experienced slow response times, inadequate support, or unclear communication, it’s probably time to make a change. Partner with an MSP that does more than provide break/fix measures and delivers strategic advice and guidance.

6) Compliance Conundrums

Navigating property management industry compliance can be tricky. If your current MSP can’t address your regulatory concerns, it’s time to find an MSP that has the experience working in your industry needed to understand compliance and guide you through the necessary processes.

Benefits of Managed IT for Property Management Companies

In a world where property management prowess is everything, don’t settle for an MSP that’s stuck in the past. Upgrade to an MSP that’s as dynamic, responsive, and innovative as your property management empire deserves. It’s time to take charge and lead your IT team to greatness. Property management companies can benefit from partnering with an MSP like Clare Computer Solutions in several ways:

Expertise and Experience

MSPs like Clare Computer Solutions specialize in IT services and have extensive experience working with property management companies. They understand the unique challenges and requirements of the industry, allowing them to provide tailored solutions and expert guidance.

Cost Savings

Outsourcing IT services to an MSP can result in cost savings for property management companies. MSPs offer predictable pricing models, eliminating the need for large upfront investments in IT infrastructure and personnel. Additionally, MSPs can help optimize IT spending and reduce operational costs through efficient management and proactive maintenance.

Scalability

As property management companies grow and expand their portfolios, their IT needs evolve as well. MSPs offer scalable solutions that can adapt to changing business requirements, ensuring that IT infrastructure and services can grow alongside the organization without sacrificing performance or reliability.

Enhanced Security

Property management companies handle sensitive tenant information, financial data, and property records, making them prime targets for cyberattacks and data breaches. MSPs like Clare Computer Solutions offer robust cybersecurity measures to protect against threats and ensure compliance with data security regulations.

24/7 Monitoring and Support

MSPs provide around-the-clock monitoring and support for IT systems and infrastructure, ensuring that critical systems always remain operational and secure. This proactive approach helps minimize downtime and interruptions to property management operations, leading to increased productivity and tenant satisfaction.

Access to Advanced Technology

MSPs stay up to date with the latest advancements in technology and IT best practices. By partnering with an MSP like Clare Computer Solutions, property management companies gain access to cutting-edge technology solutions, including cloud services, cybersecurity tools, and productivity software, without the need for internal expertise or resources.

Focus on Core Business

Outsourcing IT services to an MSP allows property management companies to focus on their core business activities and strategic initiatives. By offloading IT management to a trusted partner, property management companies can free up valuable time and resources to devote to tenant relations, property maintenance, and business growth.

Solutions for Property Management

We offer NetCentral Manage for property management companies.

NetCentral Manage Essentials:

Enables co-managed IT support, empowering users with essential tools for efficient system management and fostering collaboration between in-house and external teams to ensure seamless operations and robust security.

  • 24/7 monitoring and alerting of critical business systems
  • Proactive endpoint patch management
  • Proactive server-critical OS updates & patch management
  • Managed data backups and cloud replication
  • Quarterly business reviews
  • Managed multi-factor authentication
  • Cybersecurity user awareness training
  • Advanced threat protection for email
  • Web content filtration
  • Comprehensive endpoint detection and response tools

NetCentral Manage Complete:

Offers comprehensive IT management solutions, providing users with tools for efficient system oversight, seamless operations, and robust security measures.

  • Virtual CIO (vCIO) services
  • Weekly check-ins
  • Project oversight and management
  • Annual technology roadmap meetings and budgeting
  • Semi-annual security assessments
  • Best practice alignment
  • Solution analysis and recommendations
  • Unlimited remote desktop support, M-F, 8am-5pm
  • Onsite desktop support when required, M-F, 8am-5pm
  • Systems and network administration and remediation

Why Property Management Companies Should Partner With Clare Computer

Partnering with an MSP like Clare Computer Solutions enables property management companies to enhance security, reliability, and efficiency in their operations while reducing costs and mitigating risks associated with internally managing IT infrastructure.

Industry Expertise

Clare Computer Solutions has extensive experience working with property management firms and understanding the unique challenges and requirements of the industry. This industry-specific expertise allows Clare to offer tailored solutions that align with the goals and operational needs of property management firms.

Comprehensive Solutions

Clare provides a wide range of managed services and IT solutions that address the diverse needs of property management, including cybersecurity, network management, cloud services, and business continuity planning. This comprehensive approach ensures that property management firms can rely on Clare for all their IT requirements.

Proactive Monitoring and Support

Clare offers 24/7 proactive monitoring and support, ensuring the continuous operation and security of critical IT systems. This proactive approach minimizes downtime and interruptions, providing property management firms with reliable and efficient IT services.

Scalability and Flexibility

Clare’s solutions are designed to scale and adapt to the evolving needs and growth of property management firms. Whether your company is managing a small portfolio or a large real estate portfolio, Clare’s services can accommodate changing requirements and demands.

Cybersecurity Expertise

With the increasing threat of cyberattacks, Clare Computer Solutions offers robust cybersecurity solutions to protect property management firms’ sensitive data, financial records, and tenant information. These solutions include advanced threat detection, incident response, and compliance support.

Cost-Effective Solutions

Clare’s managed services provide a predictable and cost-effective pricing model, eliminating the need for large upfront investments in IT infrastructure and personnel. Property management firms can benefit from optimized IT spending and reduced operational costs.

Access to Skilled Professionals

Clare’s team consists of skilled IT professionals with expertise in various technologies and industry best practices. Property management firms gain access to a team of professionals who can address IT challenges, provide support, and implement innovative solutions.

Customer-Focused Approach

Clare Computer Solutions prioritizes customer satisfaction and focuses on building long-term relationships with clients. The company values communication, collaboration, and a client-centric approach to ensure that the IT solutions align with the specific needs and goals of property management firms.

Does Your Property Management Company Need Managed IT Services?

Take a deeper dive into how to determine if you are working for a property management company that needs to partner with a new managed service provider. Read our blog “6 Tell-tale Signs Your Property Management Crew is Ready for an MSP Overhaul!”