Managed Service Providers have always strived to deliver the most stringent options in endpoint security to their clients, but a solution that just detects threats ISN’T enough in today’s business ecosystem. To be truly effective, security platforms must also be designed for the modern requirements of the business. Accommodating the move towards a digital transformation includes cloud security solutions and mobile device management (MDM) to deliver a swift, familiar response to these emerging technologies. This means avoiding overly complex implementations or cumbersome management platforms which, in some cases, can lead to errors that cause vulnerabilities instead of correcting them.
Here are 6 critical features to look for in your MSPs endpoint security solution:
1) Remote Access:
Many MSPs work on the go, logging into vital applications from multiple devices while on the go. Your endpoint security platform should provide the same kind of remote accessibility to ensure administrators are able to detect and prevent threats from anywhere, at any time of day. Your solution should be cloud-based and delivers complete functionality from mobile devices to respond quickly to sudden threats. In most cases, cybercriminals don’t wait for business hours to strike.
2) Reliability in Protection:
When evaluating an MSP’s security platform, review the industry’s perception of its performance in threat-detection and migration. Compare and contrast vendor performance and industry ratings for threat detection and mitigation and too many false positives. Not only are they unlikely to provide adequate protection, but they create more work for internal teams. It should be noted, enterprise-grade solutions offer granular controls and permissions.
3) Advanced Threat Protection:
Malware changes constantly. As one threat is being handled, several more will appear. Be certain your MSP or internal team can sustainably manage the amount of work that goes into endpoint protection. Look for software that offers advanced threat mitigation tools like Barracuda, Windows Defender, or Webroot SecureAnywhere and enterprise-class device controls, machine learning, malware behavior analysis and largely, threat intelligence clouds. Mission-critical features should also include, intelligent anti-phishing and anti-spam defenses, (DNS, URL, and Packet), as well as browser and application exploit defenses.
4) Ease of Installation:
With a dynamic security landscape, endpoint protection can’t afford a large implementation process with steep learning curves, and assumptions being made. What business owners want is a turn-key solution without the hassle. Simplifying migrations from legacy server-based solutions to a more robust hosted solution. This provides teams the flexibility to set policies and rules, to complete tasks in a matter of a few clicks.
5) Comprehensive Reporting:
Your MSP needs as much information as possible about the environments they plan to protect, along with the ability to quickly and effectively share information with clients, in an effort to promote more secure computing. That is why in today’s technology landscape, reporting has become so crucial to many businesses, and being able to condense all that information into a report provides actionable insights for business owners. The more granular the report breakdown, the more useful it can become.
6) Automated Updates:
What business has time to worry about whether their security platforms are up to date and actively protect endpoints? They need a more simple way to stay protected without manual intervention. By providing a modern security solution, there’s never a concern with missed patching or unknown threats – and attention can remain focused where it’s needed most: protecting employees and companies.
Overwhelmed & Not Sure Where to Start?
You’re not alone. Clare Computer Solutions has provided the SF Bay Area with the peace of mind business leaders seek for over 30 years. If you plan to get a grip on your security policies for 2018 and 2019 to mitigate the threats of vulnerabilities, ransomware, and hacking, contact us to get started.