Server / Infrastructure Support
Your network's servers and accompanying infrastructure are the heart and soul of your company's IT network. They provide the means by which all the users on your network, whether remote or local, utilize the resources that make them productive. That productivity is vital for your company's ability to compete in it marketplace.
But that infrastructure is complex, with many possible trouble spots - it's difficult to keep an eye on everything, and even more difficult to respond when any part (or parts!) fail.
With NetCentral Management, your network is being watched ALL the time, with a staff of trained IT professionals who not only perform regular maintenance tasks designed to prevent network problems, they're also ready to respond around the clock if a problem occurs. If you're an IT Manager, you couldn't ask for a better friend. If you're a CFO, you can concentrate on your business goals, knowing that IT costs are under control.
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Support Services |
NetCentral |
NetCentral |
NetCentral |
Patch Management |
X |
X |
X |
Unlimited Remote Support |
X |
X |
X |
Service Availability Monitoring |
X |
X |
X |
Spyware Detection & Removal |
X |
X |
X |
Backup Monitoring |
X |
X |
X |
Event Log Monitoring |
X |
X |
X |
Drive Space Monitoring |
X |
X |
X |
Virus Definition and Prevention |
X |
X |
X |
Monthly Onsite support |
X |
X |
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Unlimited Onsite support |
|
X |
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