Desktop Support

 

Your network users’ desktop PCs form the vital connection that allows your employees to be productive. Yet, it’s time-consuming and expensive to make sure each PC is kept up-to-date and in good working condition. Moreover, users often make changes to their PCs, either deliberately or accidentally, and these changes can have an effect on the whole network. NetCentral Desktop Management is a cost-effective way to stay on top of the ongoing care for users’ machines. The maintenance tasks occur after-hours, so user productivity is not affected by the service.

Desktop Support Service	NetCentral Managed	NetCentral Premium
Patch Management	X	X
Trend Micro Anti-Virus	X	X
AV Management	X	X
Spyware Detection & Removal	X	X
Service Pack Installation	X	X
Temp file and Internet debris removal	X	X
Disk monitoring	X	X
Online Asset Reporting	X	X
Monthly Onsite support*	X	X
Automated Image backups		X
Unlimited use of Helpdesk support**		X

Network Management

• NetCentral Overview
• Server Management
• Desktop Management
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