Most companies’ Information Technology (IT) Infrastructure have a lot of moving parts, and those parts need to interact seamlessly and reliably for a company to leverage the power of the technology. When that fails to happen, it’s very costly. Many industry reports estimate network downtime costs tens of thousands of dollars per hour!
Because of this, companies need to find a way to understand the ongoing “health” of the network. Systems rarely fail without some indication of impending trouble. Network management tools can often provide invaluable operational data through regular reporting.
Each monthly report is a snapshot of your network at a point in time, and summarizes a variety of key performance indicators in the system. What was your network’s uptime? What were the demands on each key component? Were backups performed successfully? Were patches evaluated and applied? Were unneeded files deleted, like pulling weeds in a garden?
And if each monthly report is a snapshot, then a collection of monthly reports, taken together is like a crystal ball. Trends in CPU usage, data storage or any of a number of indicators can be a clear warning that a key component is heading towards failure. The best part, this information can be used to plan ahead for cycling out aging or failing devices, before they have a catastrophic crash and affect your company’s productivity.
So, why doesn’t every company get these valuable monthly reports and use them to reduce their costs and increase network uptime?
There needs to be network management tools in place to generate the reports, first of all. And the tools need to be “tuned” to provide alerts and reporting for the conditions that foreshadow network troubles down the road. This can be pretty esoteric stuff.
Once reports are being generated, the expertise to make sense of the trending data is needed as well as the process to evaluate the data on a regular basis and set in motion plans to act on the insights that are gained.
The good news is, this is exactly what NetCentral does. Clare Computer Solutions’ NetCentral network management service provides monitoring, maintenance and management of company networks, and that includes monthly reporting and regular IT Strategy sessions to guide your company down a well-planned Technology Roadmap.
Contact Clare Computer Solutions to have that first conversation towards truly levering the power of technology for your company, and get the jump on your competition.