For many years, businesses have often opted to outsource parts of the business that would require expertise too expensive to hire full time. Human Resources and Payroll services are often outsourced, and this enables businesses to get enterprise-level expertise without having to recruit and hire for it. The same goes for Information Technology (IT).
Technology has become a vital piece of most modern businesses, yet many businesses choose to manage their IT infrastructure by simply responding to problems when they arise. Here are three major problems with this approach:
Reacting to Problems Costs Too Much
Emergencies are expensive. When network assets are unavailable, productivity slows or stops. Aside from the obvious costs of vital business processes not occurring, these outages do not go unnoticed by clients and suppliers. In the modern business environment, “Our computers are down” is not an acceptable excuse. Moreover, emergency help is costly, because providers will have to move emergency repairs to the highest priority, and usually at a premium rate.
Reacting to Problems Is Not the Best Use of IT Expertise
Your company’s IT infrastructure consists of numerous parts that have to work together properly for everyone to reap the benefits of the technology. With proactive management, that IT infrastructure can be a finely tuned system. The amount of effort required to keep the network running is much less than the amount of effort to repair it when it’s down. Moreover, proactive management takes into account how the parts of the infrastructure works together, whereas repairs tend to zero on the specific problem.
Reacting to Problems Has Nothing to Do with Planning
With proactively managed networks, routine maintenance tasks are scheduled and tracked. Network assets are properly documented. Network performance data is gathered, and alerts generated when conditions are detected that can lead to trouble, and the steps to remediate those conditions are tracked. Trending data gathered over time make orderly cycling out of aging technologies possible, as well as strategic planning for the company’s growth goals. None of this is possible when the technology is in a crisis mode.
It can be difficult and expensive to implement a comprehensive network management system solely through in-house hiring. But a third party Managed IT Services firm will have the personnel, the processes and the tools to bring your company’s IT under control and help technology be an effective business enabler, rather than just a cost center.
Clare Computer Solutions has been providing true Managed Services for companies for over decade, and other technology services for almost 25 years. Contact us today, and have the conversation that sets your business on the right path to realize the power of technology!