The consumerization of technology has had some benefits, but there’s a sinister dark side, too.
On the plus side, technology has become so ubiquitous and we’ve become so familiar with it that choosing the technology we use personally, is something we’re comfortable with. The way prices have come down on personal technology takes some of the anxiety out the decision making, too.
When it comes to technology for business, it can be tempting to apply the same anecdotal knowledge to these tech choices as well. But too often, price looms too large in the decision making process, and the desire to save a few dollars at the cash register can have very costly effects on the business using the technology.
DIY Works for the Home, But Not For Business
In most cases, the home IT infrastructure is simple, and fault tolerant – low risk. The demands on the technology are modest, even though it might not seem that way with Mom, Dad and the kids all tapping away on tablets and smartphones.
The business technology environment is much more complex. The technology has to be selected, configured and installed with considerations for levels of expandability, security and interoperability that rarely apply to home use.
The stakes are much higher too. If your internet at home goes out, everyone complains, you scream at your provider, then everyone finds something else to do until the services are restored. That’s what we mean by fault-tolerant.
Contrast that with the chaos that results in the workplace when technology fails to work properly. There are employees with nothing to do, customers that aren’t being served, and business – the very thing your company exists to do – grinds to a halt. The costs of downtime run in the thousands of dollars per hour – sometimes tens of thousands of dollars per hour. Does the $60 Wireless Router seem like a good idea now?
Expertise and Experience – a Wise Investment
IT Consultants can provide tremendous value by helping clients choose the technology tools their company needs to achieve their business goals. They will devise solutions that take into account:
- - Your company’s growth plans
- - Your company’s needs with regards to security
- - The need for all the disparate parts of the network to work together
IT Consultants don’t work for free, of course. The technology they recommend will rarely be the cheapest on the market. But by choosing the right technology for your company, and your company’s current and future needs, the investment in the consulting AND the right technology will pay for itself many times over.