More and more, businesses are looking for ways to tighten the integration of technology to business to make IT a business enabler, rather than a cost center.
IT departments used to exist solely to fix problems and do occasional installations. IT was not involved in management, by design. Management regarded the IT department as a digital repair service and an expensive one.
Here are Three Tips to Start A Dialogue About Aligning IT Goals With Company Goals
1) IT needs to ensure that information about the state of the network and trending data flows to management. It’s not necessary that management have a deep technical understanding, but they do need to know the overall health of the company’s IT infrastructure, and about trends that may lead to circumstances that will require actions which would require approval by management. A modern business can’t thrive if it’s frequently blindsided by news of expensive breakdowns in the IT infrastructure.
2) Management needs to consult with the IT department on strategic plans. Technical input can ensure that the company’s IT infrastructure will meet the needs of the firm’s expected growth goals in the coming months. Sometimes, technical input will help sharpen the specific goals and may even help accelerate them, depending on what technologies could be introduced or upgraded as part of the overall plan.
3) It does not benefit a company for management or IT to work in an informational vacuum – the more business and technical expertise flows back and forth, the better the company will be prepared.
4) Sometimes, a company will seek an IT consultant’s input to better facilitate the communication about technology needs and the company’s growth.– In this scenario the consultant may act like a translator, leveraging business management and IT expertise to provide valuable feedback and guidance during this process.
When IT is aligned with company growth, statistically companies reach their goals faster and with better results.