WHAT ARE MANAGED SERVICES?
“Managed Services” are a type of IT support program that centers around the prevention of problems rather than reacting to them. It is a better solution than reacting to situations and crises in a “break-fix” model for two major reasons: One, it is more cost effective to prevent problems than to solve them, and two, with Managed Services, the goals of the client and the provider are perfectly aligned to keep technology running all the time. (CCS can help. Read more)
WHAT IS IT MANAGEMENT?
IT Management refers to the oversight of IT infrastructure in a given business. The company’s infrastructure is important enough to assign dedicated resources for a proactive approach to maintenance. Once dedicated resources are in place, they can apply ongoing, repeatable processes to achieve and maintain the highest performance possible from the IT infrastructure.(CCS can help. Read more)
Will I have visibility into my network if I hire a managed services company? If you work with Clare Computer Solutions you will have transparency into your network?
You should, but it’s not a certainty, as not all Managed Service Providers (MSPs) have a policy of transparency. Remember, it’s your network, and it’s reasonable to expect (and ask for) the tools and credentials you would need to access it.(CCS can help. Read more)
WHAT IS BUSINESS CONTINUITY?
Business Continuity refers to keeping an organization's business operations running 24/7 by utilizing engineering expertise and sound IT systems to prevent service disruptions. Business Continuity works in conjunction with Disaster Recovery and having a solid Backup Plan in place for the organization. (CCS can help. Read more)
WHAT ARE BEST PRACTICES FOR DATA BACK UP AND DISASTER RECOVERY?
Several components should be addressed - One: don’t just back up data, back up images as well. They will be crucial to resume operations after a disaster. Two: back ups should occur on premises and offsite (typically cloud-based). (CCS can help. Read more)
HOW CAN TECHNOLOGY HELP WITH MY COMPANY’S COMPLIANCE, ACCREDITATION, AND/OR REGULATORY NEEDS?
At the heart of nearly all compliance requirements is documentation, repeatable procedures and ongoing tracking of the processes. Technology can aid in all of these things, and help pave the way for whatever compliance or accreditation goals your company may have. (CCS can help. Read more)
MY COMPANY IS MOVING. WHAT IS THE BEST WAY TO RELOCATE MY IT DEPARTMENT?
CCS provides relocation services for Business’s IT Departments. We have helped hundreds of companies relocate. (CCS can help. Read more)
WHAT ARE BEST PRACTICES FOR IT AND NETWORK SECURITY?
The number of technology vulnerabilities for cybercriminals is always growing, and so are the tools and methods to combat them. Cyber-threats are constantly changing and evolving, so strategies to protect a company’s network and its data should always be an evolving process, with the application of a layered approach to security.(CCS can help. Read more)
WHAT IS VIRTUALIZATION?
Virtualization saves money and adds adaptability to organization's IT systems. Virtualization of technology has evolved to allow virtual (software based) servers to replace physical ones, saving maintenance costs and energy over time.
This technology also allows for the rapid deployment of servers and applications delivering scalability and adaptability to your business. Imagine having a new server when you need one: Virtualization can make that a reality. (CCS can help. Read more)
WHAT IS A HYBRID CLOUD SOLUTION?
A hybrid cloud solution means part of a company’s IT infrastructure is on-premises while other parts are located in the cloud. This is the most common use of cloud services, as not all software has been adopted and optimized for the cloud.(CCS can help. Read more)
WHAT BUSINESS APPLICATIONS WILL HELP MY ORGANIZATION ACHIEVE GREATER EFFICIENCIES?
Every industry depends on certain line-of-business applications to handle the normal business operations (accounting, sales, customer relationship management, purchasing, etc.). Often there are competing applications within each industry, and choosing those is paramount to business success.(CCS can help. Read more)
WHEN IS IT THE RIGHT TIME TO CONSIDER AN MSP TO MANAGE OUR NETWORK?
When you realize that maintaining your company’s IT is diverting resources from their core purpose in the company, it is time to consider Managed Services. As a company grows, so does its dependence on technology. A network that is not running well, or goes down frequently can become expensive. It would cost far less to have a Managed Service Provider (MSP) handle the proactive management and network.(CCS can help. Read more)
WHAT IT PROJECTS WILL HELP MY ORGANIZATION THE MOST?
This depends on your company’s specific needs and goals. There are 3 IT projects that we have seen make a big difference for companies:
- Adoption of Virtualization
- Cloud Services
- Adoption of a Business Continuity Approach
(CCS can help. Read more)
HOW DO I SELECT A CLOUD OPTION?
The first thing is to identify what problem you’re trying to solve and then determine whether cloud services will achieve that. Some cloud options are pretty standardized and some are highly customized. When making the choice, though, you have to consider all the factors and decide which (if any) cloud option will achieve your goals in a reasonable time. (CCS can help. Read more )